The aim of the present paper is to measure the level of quality of work life (QWL) and to study the differences in demographic characteristics (gender, age, work experience and socio-professional category) among managerial staff in two public settings from tertiary sector based in Oran – Algeria. A total sample of 252 managerial staff members participated in the study. Data were collected using a questionnaire technique. The analysis of the results showed that the level of QWL was medium, and there were no statistically significant differences in QWL between demographic characteristics categories (1) gender, (2) age, (3) work experience in these two organizations and (4) socio-professional categories. The results are discussed in the light of previous researches. Finally, the study concluded that the QWL needs more attention from management levels in the public sector in Algeria. © 2019, Springer Nature Switzerland AG.

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